Discover hidden sources of core competitive advantage
you can use to gain leverage in the marketplace. Find
many new and better ways to build employee loyalty. Loyal
employees create loyal customers, who create loyal shareholders!
- Scientifically select the right people for the right
jobs.
- Develop loyal leaders at all levels.
- Create and keep a high commitment culture.
- Forge teams that will take on big giant challenges
and win!
|
|
Hiring the right people the right
way.
Avoid the good interviewee/poor performer syndrome by
asking the right questions that identify top performers.
"The greatest leadership talent is the talent to
see talent in others."
The
Golden Good-bye.
You should treat all people with dignity and respect.
But sometimes you just have the wrong people doing the
wrong things. How do you set people up for success, eliminate
all excuses for non-performance, and then guide them either
up or out. If it is out, they will leave knowing they
were given fair treatment, a fair chance, and feel well
about your organization.
The
Effective Executive Leader.
This is based on the newest research on great leaders
in great organizations. What is level five "serving
leadership" and how it will revolutionize your organization?
Devotion in Motion: Tough
love leadership.
How to close the knowing/doing divide with a slam. Most
people know the right things to do, but why don't they
do them? Setting specific stretch goals that are measurable,
attainable, relevant and timely. Aligning incentives so
everybody knows what spectacular winning performance looks
like for their responsibility.
Giant
Killers.
How you can turn a group of seemingly average performers
into a great team that will attack giant problems and
competition and win.
POOF:
The real magic behind successful customer service.
You can do everything else right but unless it gets translated
into exceptional, 'wow' enthusiastic customer service
you still lose! Perceiving your service/product through
the customer's senses and perspective. Create real value
for your customer and loyalty for you while getting and
staying better than your competition.
Touching
Hearts With Hope.
Dr. Willbur's internationally recognized seminar on "upsizing"
your people not "downsizing" them, through effective
mentoring at all levels. This is how you transfer the
commitment culture throughout your organization. This
is how you create Legacy of Leadership. You don't believe
it unless you live it. Effective mentoring has significant
proven impact on turnover, customer service, and bottom
line performance.
Customized
coaching for success.
You tell us what you need to win and we create it using
our network of organizational experts.
|
|
|
